Privacy Policy

1. General Provisions

1. This privacy policy regulates the principles of collecting, processing, and storing personal data. Personal data is collected, processed, and stored by the data controller Kiviõli Adventure Tourism Center SA (hereinafter referred to as the data controller).
2. In the context of this privacy policy, the data subject is a client or any other natural person whose personal data is processed by the data controller.
3. A client, in the context of this privacy policy, is anyone who purchases goods or services from the data controller’s website.
4. The data controller follows the principles of data processing established by legal acts, including processing personal data lawfully, fairly, and securely. The data controller can confirm that personal data has been processed in accordance with the provisions of legal acts.

2. Collection, Processing, and Storage of Personal Data

1. The personal data collected, processed, and stored by the data controller is gathered electronically, primarily via the website and email.
2. By sharing personal data, the data subject grants the data controller the right to collect, organize, use, and manage personal data for the purposes defined in the privacy policy, which the data subject directly or indirectly provides when purchasing goods or services from the website.
3. The data subject is responsible for ensuring that the data they provide is accurate, correct, and complete. Knowingly providing false information is considered a violation of the privacy policy. The data subject is required to notify the data controller immediately of any changes to the submitted data.
4. The data controller is not responsible for any damage caused to the data subject or third parties due to the provision of false data by the data subject.

3. Processing of Clients’ Personal Data

1. The data controller may process the following personal data of the data subject:
   a) First and last name;
   b) Phone number;
   c) Email address;
   d) Delivery address;
2. In addition to the above, the data controller has the right to collect data about the client that is available in public registers.
3. The legal basis for processing personal data is Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation:
   a) The data subject has given consent to the processing of their personal data for one or more specific purposes;
   b) Processing of personal data is necessary for the performance of a contract to which the data subject is a party or to take steps at the request of the data subject before entering into a contract;
   c) Processing of personal data is necessary for compliance with a legal obligation to which the data controller is subject;
   f) Processing of personal data is necessary for the legitimate interests pursued by the data controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject requiring protection of personal data, especially when the data subject is a child.
4. Processing of personal data according to the purpose:
   a) Purpose – security and safety. Maximum retention period – 8 years.
   b) Purpose – order processing. Maximum retention period – 8 years.
   c) Purpose – ensuring the functionality of the online store. Maximum retention period – 8 years.
   d) Purpose – customer management. Maximum retention period – 8 years.
   e) Purpose – financial activities, accounting. Maximum retention period – according to statutory deadlines.
   f) Purpose – marketing. Maximum retention period – 8 years.
5. The data controller has the right to share clients’ personal data with third parties, such as authorized processors, accountants, transport and courier companies, and payment service providers. The data controller is the responsible data processor. The data controller transfers the necessary personal data for payment execution to the authorized processor Maksekeskus AS.
6. In processing and storing the personal data of the data subject, the data controller implements organizational and technical measures to ensure the protection of personal data from accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.
7. The data controller retains data subjects’ personal data based on the processing purpose, but not longer than 8 years.

4. Rights of the Data Subject

1. The data subject has the right to access and review their personal data.
2. The data subject has the right to obtain information about the processing of their personal data.
3. The data subject has the right to supplement or correct inaccurate data.
4. If the data controller processes personal data based on the data subject’s consent, the data subject has the right to withdraw their consent at any time.
5. The data subject can exercise their rights by contacting the online store’s customer support at info@kaevandusmuuseum.ee.
6. The data subject has the right to file a complaint with the Data Protection Inspectorate for the protection of their rights.

5. Final Provisions

1. These data protection terms are prepared in accordance with Regulation (EU) No 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Personal Data Protection Act of the Republic of Estonia, and the legal acts of the Republic of Estonia and the European Union.
2. The data controller has the right to partially or fully amend the data protection terms by notifying data subjects via the website kaevandusmuuseum.ee/epood.

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